Although many homeless know of the Shelter's existence, some will avoid it and continue to live in unsafe, unsanitary conditions. Putting in extra hours accompanied by a community police officer, caseworkers canvass locations where homeless individuals have been sleeping, and endeavor to convince them to take refuge at the Shelter.

"When a homeless individual gets to know a caseworker, comes to eat, takes a shower, sees the facility, it establishes a trust to come in off the street."

-Deputy Chief Mark Palmer